Ups and Downs

Today was a day of highs and lows. High of 105°. Low of incredibly frustrated and overwhelmed.

It was a rough day at work dealing with a menopausal coworker who, on her best day, is crazy and bipolar. That stress was exacerbated by another employee and several unpleasant customers. My faith in humanity began to wane when a customer called to complain about a topping that was accidentally left off of his ice cream. Certainly, it should have been included. Absolutely, he was a little miffed to find that his hot fudge sundae was absent of wet walnuts- THE HORROR!- but to insist upon having us return to his workplace to deliver said wet walnuts immediately seemed a little ridiculous to my heat stroked brain. To waste my time (and his) yelling at me about that 75¢ topping when I already agreed to send my poor, sweaty delivery person all the way back to him was really crossing the line.

My faith in humanity was restored when a group of about 8 adults came into the store, joking and being kind of loud. They took their time making up their minds about what to order, but they were very friendly. They ushered people behind them in line in front to order first. They joked around with us and seemed to be enjoying each others' company. While I was ringing them up one of the guys mentioned that they were having a memorial. Apparently their father passed away several years ago today and he really loved our ice cream, so every year on this date they come to the store together to remember him. Even though it was kind of a serious occasion, they were interacting pleasantly with strangers and putting a positive spin on the day.

I really could go into more detail about this and MANY more work stories, but when Joe nods off while I'm telling them in person it makes me realize they're really only interesting to me.

Stay cool tonight. Cross your fingers for rain and cooooooler weather!


Country Girl said...

There is so much I want to say. I loved these work stories. And to hear your telling of the group of 8 was truly heartwarming.
I think it was just what you needed on this day.
And who the hell does wet walnuts think he is? What an ass.

samantha said...

sorry your day was annoying. Glad to hear you had a bright moment to restore your faith in mankind (and improve your day). and maybe someone should share some losing-at-monopoly words with wet walnut weinerface. i think you know the perfect someone.

monopoly winner said...

Sorry about giving you crap over the wet walnuts. I didn't realize it would affect your day so adversely. Next time, don't forget them, and I won't call to complain.